Effective Date 01-Jan-2025
Ur Personal Tutor offers a clear and fair refund policy to ensure customer satisfaction.
Eligibility for Refunds:
- Refund requests must be submitted within 7 days of the first tutoring session.
- Refunds are not applicable for completed sessions.
- Technical issues preventing access to sessions must be reported immediately.
Non-Refundable Fees:
- Fees for completed sessions.
- Administrative charges (if applicable).
Refund Process:
- Submit a refund request via info@urpersonaltutor.in
- Refunds will be processed within 7-10 business days.